In today's rapidly evolving world, technological advancements have disrupted the traditional way of working across various industries. In Southeast Asia, the manufacturing, hospitality, and finance sectors are leveraging technology to enhance their workforce's skills. The adoption of new technologies such as virtual reality (VR) simulations, gamified training modules, and AI-powered assessments have transformed the way training and skill development programs are delivered.
Virtual Reality (VR) Simulations in Training
One of the biggest advantages of VR simulations in training is that it allows trainees to experience real-world scenarios in a safe and controlled environment. Singapore-based training companies like DHL, for example, have implemented VR simulations to give employees hands-on experience in handling complex and life-threatening situations. VR simulations can also help to reduce the costs of training and minimise the risk of accidents in hazardous conditions, improving efficiency and effectiveness.
Gamified Training Modules for Improved Engagement
Gamification, or the use of game design elements in non-gaming scenarios, can significantly improve learner engagement and retention rates. Gamified training modules are interactive and offer immediate feedback, helping learners to better understand and retain information. In Southeast Asia, hospitality and retail industries are employing gamified training modules to enhance customer service skills. For instance, hospitality companies like AccorHotels have developed gamified training modules to educate their employees on the company's core values, providing interactive learning experiences that promote active participation.
AI-Powered Assessments for Customised Learning
Artificial intelligence-powered assessments provide real-time feedback on an individual's performance and proficiency. AI-powered assessments also provide personalised learning paths based on the areas that require the most improvement. Learning and development teams can use this feedback to identify knowledge gaps and design customised training programs, ensuring maximal retention and understanding. Companies in the banking and insurance industries are using AI-powered assessments to onboard their employees quickly and efficiently. For example, global insurance company Manulife uses AI-powered assessments to evaluate employee skills and competencies, providing customised training modules that can be accessed from any location, improving accessibility and efficiency.
Global Examples
Apart from Southeast Asia, several companies in other parts of the world have also embraced technology-driven training methods. For example, medical device manufacturer Stryker has implemented a VR simulation training program that helps trainees learn how to use surgical equipment. Similarly, aircraft manufacturers Boeing use virtual reality modules in their training programs to simulate real-world scenarios.
Summary
The digital transformation of training is taking place at an unprecedented pace in Southeast Asia, with companies employing new technology-driven methods to enhance workforce skills. VR simulations, gamified training modules, and AI-powered assessments have revolutionised traditional training, facilitating a more interactive and engaging learning experience. With the adoption of these new technologies, companies can improve safety, cut costs, and provide customised training programs to their employees. While industries in Southeast Asia are leading the way, companies across the globe have also embraced the digital transformation of training, recognising its immense potential in providing effective and efficient training solutions. The adoption of technology-driven training methods is expected to continue, with more and more companies incorporating these tools into their learning and development programs.
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